We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
The information we collect and store includes:
- Your name
- Your address
- Your email address
- Your phone number
- Your order history and wish lists
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting our Customer Services department.
If you find any inaccuracies we will delete or correct them.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. We are PCI compliant and our site certification is carried out by Security Metrics.
We do not share any of you details with any other company. The onbly exception would be if a card was reported as used fraudulently and the police or credit card company requested details of the buyer and delivery address.
Payment and collection of card details is handled by Barclaycard and we do not store any credit or debit card details ourselves.
If we send out marketing emails then you have the option to decline any further communication from us.
If you have any questions or comments about privacy, you should contact our Customer Services. If you contact us for details of existing information that we hold about you it is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this.